Return Policy Overview
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and pictures of the damaged item must be sent to firstname.lastname@example.org within 14 days of receipt of the item.
The following services are not eligible for a refund:
- Tarot Readings
- Spellcasting Services
- Coaching Services
Sale Items are also ineligible for a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and you will then be notified of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send an email to email@example.com.
Items needing to be returned should be mailed to the following address: 2212 NW 37th ST Oklahoma City, Oklahoma 73112.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.